Hold, resume and cancel
Hold an order to pause work and keep its stock reserved. Cancel it to stop the build and release unused reservations.
Hold
Use a hold when the build is paused but still going to happen — waiting on a part, a machine, a drawing, a decision.
Holding requires a reason and, where your company has configured them, a reason code.
Reserved stock stays assigned to the order while it is on hold.
The order shows On hold with the reason and how long it has been held, both on the work order page and in the list.
Resume
Resume returns the order to In progress and clears the hold.
The history keeps the hold reason and duration.
Cancel
Use cancel when the build is not going to happen.
Cancelling requires a reason, and can be done from any live state — draft, pending, approved, in progress or on hold.
Cancelling affects material as follows:
| Material | What happens |
|---|---|
| Reserved but not issued | Given back immediately. It returns to available stock |
| Already issued | Stays out. Partix tells you it is out there |
Cancelling does not return issued material
Parts that have physically left the stockroom and gone into a build do not come back because somebody pressed Cancel. They may be consumed, scrapped, or sitting on a bench. Partix reports what is out and leaves you to reverse it deliberately on the release that issued it.
The order shows Cancelled with the reason, and the attention panel names anything still out.
Which one to use
| Situation | Use |
|---|---|
| Waiting on a late delivery | Hold |
| Machine down for a week | Hold |
| Customer changed the order | Cancel |
| Built against the wrong revision | Cancel, and raise a new one |
| Not sure yet | Hold. It is reversible; cancelling is not |
Cancellation cannot be undone
A cancelled order can only be closed. Use a hold if the build may continue later.